RICHMOND, Va. (WRIC) — Relief is on the way for the more than 50 families who have been living without heat in Richmond’s Creighton Court.
Richmond Redevelopment and Housing Authority said Thursday that it will put baseboard heat in the units that have been without heat for over a month. The installation process is scheduled to begin next week.
8News first reported back in December families living in the public housing community who had spent weeks without heat.
We learned weeks later that more than 50 families were battling bitter cold with no heat.
While Thursday’s update from RRHA was a step in the right direction, those who have been in the cold remain frustrated.
“I think that them putting heat in the baseboard is going to help a lot, but I think it should have been done a lot sooner,” Sha’Randa Taylor said.
And while they welcomed the news of repairs …
“Nobody tells us nothing,” Taylor added. “I am just saying, people are not doing their job and we’re not going to keep sugarcoating it.”
Other residents expressed anger over not being informed that their water was being shut off.
“Why are we last to know about this?” asked Mcrthur Jeffries, who was outraged that no one warned them. “We didn’t find out anything about it, I have to hear this from people out on the street, the rental office should let us know about this.”
“If I want to take a shower at night, I can’t,” another tenant added.
RRHA admitted it needed to do a better job communicating.
“You shouldn’t be the last to find out and we can definitely do a better job,” Carol Jones-Gilbert with RRHA said.