What to know if you lose power during the winter storm

RICHMOND, Va. (WHTM) — Power outages are possible with any winter storm. Here are a few steps you should take if you lose electricity:


Have a flashlight with fresh batteries available on each floor of your house. In case of an extended outage, have a supply of bottled water and non-perishable foods that are easy to prepare.


  • Never use a gas oven or range to heat your home.
  • Never run a generator in a home, attached garage, basement, or other indoor space. Generators create carbon monoxide. Place them in well-ventilated, dry area outdoors where exhaust fumes will not enter the house.
  • Avoid candles to prevent a fire. If you use candles, never leave them unattended.
  • Turn off electric ovens, ranges or space heaters that were in use when the power went out.


Unplug sensitive home electronics like microwave ovens, televisions and computers that can be damaged when power is restored, or use a surge protector. Remember that not all power strips are surge protectors.


Keep the telephone number of your electricity provider handy. The numbers and websites for Central Virginia:

Dominion: 1-866-DOM-HELP (1-866-366-4357) or check the outage website here: https://www.dom.com/

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