Local workers shorted hundreds on payday before Thanksgiving

RICHMOND, Va. (WRIC) — Just days before Thanksgiving, workers in Richmond contacted 8News claiming they were shorted hundreds of dollars from their paychecks.

The payroll issue affects employees at Concentrix Corporation. The company is not saying how many people are impacted, but workers who reached out to 8News saying that just one day without their full paycheck is paralyzing.

0f3c9035a4d349c9b51dd7722162687e-1London Jones is one of those Concentrix workers who is left scrambling after barely getting paid for the time they put in.

“I worked two full weeks and got paid $102,” he said. “There’s no way I can actually live on $102; I don’t think anyone can.”

“To people that have bills and families to take care of, it’s just unacceptable.”

Another worker, who wished to remain off camera, who is a new mom just returned from maternity leave. She got nothing at all for the hours she worked.

“I worked a full week last week,” she said. “I woke up and checked and I had no money deposited into my account.”


With a new baby at home, she says her family is counting on her income.

“It’s hard,” she admitted. “If my child was to need something, I wouldn’t be able to buy it because they didn’t pay me anything at all.”


The company told 8News the pay issue impacts only the Richmond site, affecting only a small percentage of staff. Concentrix said it has fixed the root cause of the problem and is trying to get the correct payment to employees as soon as possible.

With Thanksgiving just around the corner, workers are hoping the money comes in time to put food on the table.

“Everybody is joking about green beans, potatoes,” Johnson said, referring to the viral ‘you name it’ challenge. “But it’s serious. How am I going to get my greens, beans, potatoes without any money?”

Local Concentrix workers told 8News this isn’t the first time they’ve had issues with payroll, but they’re hoping this time will bring an end to the problem once and for all.

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