NORFOLK, Va. (WRIC) — Officials say more than 500 Dominion Virginia Power customers in Hampton Roads and northern North Carolina have been contacted by scammers who threaten to disconnect their service unless they immediately pay through a prepaid debit card.
The scammers use caller ID spoofing software so a customer is misled into thinking they are actually receiving a call from Dominion, but Dominion officials said in a statement that the company never threatens their customers nor demands a specific form of payment.
Dominion spokeswoman Bonita Billingsley Harris says customers reported $1.2 million in utility scam requests in 2015. Those who fell victim paid nearly $20,000.
Officials say elderly people and those in non-English-speaking communities are especially vulnerable. Anyone who has received a suspicious call should alert police or Dominion at 866-DOM-HELP.
This is a developing story. Stay with 8News online and on air for the latest updates.