8News helps families track down missing SSI checks

CREWE, Va. (WRIC) – 8News got results Wednesday for more than two dozen households in Crewe after their supplemental security income checks went missing.

A viewer called in at 8News because her daughter’s disability payment did not arrive in the mail when it was supposed to on November 1. It turned out hers, along with nearly 30 other checks, were lost at the US Postal Service Facility in Sandston.

c81ea8bf6a8f441bb61b0b80fd70282f“Everybody in this whole town has not received their (SSI) checks,” Brandi Abernathy told 8News. “They were supposed to be here yesterday.”

Once 8News began investigating, USPS assembled a search team at the Sandston facility, tracking down the lost checks and getting them on the way to the right addresses.

“We have located 30 checks, including this customer’s, and all are scheduled to be delivered as addressed,” USPS spokesman Tom Ouellette said. “We apologize for the delay to these customers.”

In September 2015, 8News got hold of a report by the USPS Inspector General’s Office that showed poorly trained temporary workers there were not doing their jobs.


More than 600 people in Nottoway County depend on supplemental security income, a federal income supplement program funded by general tax revenues (not Social Security taxes). It is designed to help aged, blind, and disabled people, who have little or no income. It provides cash to meet basic needs for food, clothing, and shelter.

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