Greyhound enters settlement that could result in customer compensation

Secret Service stand guard around a Secret Service vehicle after it arrived at the home of Democratic presidential candidate Hillary Clinton in Washington, Saturday, July 2, 2016. The Clinton campaign says the FBI interviewed Clinton on Saturday morning in Washington, about her emails while she was secretary of state. (AP Photo/Cliff Owen)

RICHMOND, Va. (WRIC) — Greyhound Lines, Inc. has entered into a Consent Decree with the U.S. Department of Justice to resolve a lawsuit brought by the DOJ under the Americans with Disabilities Act.

This resolution addresses claims under the ADA, including claims that Greyhound failed to provide accessible transportation and transportation-related services to people with disabilities. Greyhound denies these allegations.

If you believe you were harmed by Greyhound’s lack of accessible vehicles or transportation services, or by a failure to accommodate you based on your disability, since February 8, 2013 until February 8, 2016, you may be eligible to receive payment from Greyhound as a result of its agreement with the DOJ.

You can submit a claim with the Department of Justice by clicking here.

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