RICHMOND, Va. (WRIC) — Consumer Affairs investigators say Whole Foods has been overcharging customers by overstating the weight of certain products.
The overcharges are said to range from $0.80 to almost $15.00.
For instance, the report says vegetable platters were overcharged by $2.50 and chicken tenders were found to be overpriced an average of $4.00.
Consumer Affairs says it’s been meeting with Whole Foods for more than a month to bring them into compliance.
Whole Foods denies the allegations, saying they’ve cooperated fully with Consumer Affairs, until disagreeing with their “grossly excessive monetary demands.”
To protect yourself:
- Check your receipt for accuracy.
- Know that stores must honor advertised prices.
- If something’s out of stock, ask for a rain check.
- Make sure scales have up-to-date inspection stickers.
- Double check the weight of packaged foods.